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Atlantic Autowerks
5461 Virginia Beach Blvd Ste 101, Virginia Beach, VA 23462
(757) 466-1269 atlanticautowerks.com
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Categories: Auto Parts Store, Auto Repair Shop, Auto Body Shop, ...
Hours:
Today Closed
Transit: Virginia Beach & Toy (0.1 mi E)
20
Your rating:
 
At a glance: repair shops · certified technicians · factory trained · proudly serving · radiator
Atlantic Autowerks is your source for BMW, SAAB & Mini repairs, parts & service. We offer personalized service & reasonable prices. Serving Virginia Beach, VA. - From the owner
10acity ‎ - Jan 20, 2012
i had been a customer of atlantic autowerks on and off for about 2 years, and i can honestly say that this shop is a place to avoid. appearences can be deceiving unfortunately, the staff is well-mannered and somewhat knowledgeable but they are very dishonest in their practices and it took me a while and several thousand to learn from the experience, the owners bob and terry are long-standing members of the bmw commmunity but they take advantage of customers. they continue to shrink their waranty period and sometimes remove it completely from invoices, they claim all parts are genuine bmw and charge accordingly but they source many aftermaket parts, they dont use sealant on gaskets and this causes leak repairs to fail prematurely and require more future maintenance. in my personal the experience the worst betrayal of trust was when i spent over 4k on a timing related repair that was originally qouted at 3.2k, atlantic autowerks replaced my chain and guide rails but messed up on my engines timing even more, then they lied ... Show full review
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Response from the owner
islandreamer ‎ - Apr 13, 2011
The mechanic who worked on my Bimmer somehow could not get the window regulator replacement right the first time. Although the 3 to 4 return trips was covered under their warranty, it was still an inconvenience. Very expensive repair for one window regulator replacement. Over $400. I had no choice at that time since it was raining hard. The first time I brought the car in with a full tank of gas, I left with 3/4 full. Had less than 1/4 gas on the succeeding visits. Somehow that drop in my gas tank went somewhere and I don't think it was due to the window regulator repair.
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Response from the owner
jonlits ‎ - Nov 14, 2011

Liked: friendly service
 
Response from the owner
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