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- Dec 9, 2011 Horrible Customer Service: I was so frustrated when I called them to get a quote! I am not sure how this company is even surviving with that kind of sales. I have 2 bed 2 bath 1000 sqft apartment and when I called in for a quote they don't even care to answer what you ask and directly say to go online and check it. I already did it online but not very much contoured to my needs like I provide my own supplies, vaccumm cleaner, carpet is brand new installed a couple of days ago and I usually do clear up everything, no dishes needed, no linens or laundry. Just a very basic cleaning every 2 weeks and I maintain it in that condition. They quoted me around $150.00 and said its a flat rate. $150 for an hour of cleaning? Not sure if its just me that is feeling its way too high but I would definitely not encourage such high charges.
- Nov 3, 2011 Most of the time they do HALF the work. They won't clean under items and are out of my place in thirty minutes. I have to ask them to come back to finish the job. They sent out reminders emails of the next scheduled cleaning appointment, and if you don't respond to the e-mail then they show up on that date expecting to be paid. I don't like confirming through an email. I think that do half the work. Sometimes my place would look great but most of the time, so many areas are left unclean. I will admit though ROBERT, the manager has always been nice.
- May 13, 2011 I have a rental property and have used this maid service multiple times and have been very satisfied. I can always count on them to do a great job!
- Oct 27, 2010 No problems so far I am on a 3 week cleaning schedule. Morehands comes to my home once every three weeks. We haven't had any problems so far. They do as good a job cleaning our home when it's unorganized as when it's tidy. The only con is the pricing; I wouldn't mind it costing a bit less.
- Jul 7, 2010 Skip half the things on "standard" list I am a college student and called them to clean the apartment before I moved in. I even tipped them in cash when they arrived... still barely cleaned. Didn't touch the fans, there was a RING around my bath tub after they left - I literally spent an hour cleaning after they left!! What a waste of time when I could clean everything better myself.
Morehands Maid Service 706 North Lamar Boulevard, Austin, TX 78703 (512) 479-7978
| Categories: | House Cleaning Service, Maids |
 Hours: |
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Transit: Austin Amtrak (0.3 mi SW)
12 reviews
Your rating:
At a glance: scheduled cleaning · quality inspector
Offering maid service to the Austin, Round Rock & Cedar Park area. Professional trained cleaning teams and quality control inspectors to make sure its perfect everytime. - From the owner
- Dec 9, 2011 - Nov 3, 2011 - May 13, 2011 - Oct 27, 2010 - Jul 7, 2010 Reviews from around the web: citysearch.com (7)
1 km
2000 ft
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