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Local Business Center User Guide


Adding a new listing

If you're a business owner and want to add a listing for a single business location, here's how (want to add more than 10 listings? Check out these instructions). You can add up to 100 single listings; if you have more, you'll need to add your listings as a bulk upload. We'll give you all the details you need about adding your listing, but keep in mind that there are three general steps before your listing will appear in Google Maps:

  1. Submit your information, from basic contact info to photos and video.
  2. Verify your listing by phone or postcard.
  3. Wait for your listing to appear in Google Maps. In most cases, it shouldn't take more than 12 hours. See how your listing will appear.

Sound simple? It is! Now, here are more detailed step-by-step instructions for how to add your business information to the Local Business Center:

  1. Visit the Local Business Center.

  2. If you already have a Google Account, sign in with your email and password. You can also use an AdWords login address and password, if you have one. If you don't have a Google Account, click Sign up for an account now, or click here to go straight to the sign-up page.

  3. On the Local Business Center homepage, click Add new business.

  4. Fill out the basic information about your business. This includes:
    • Company/Organization: This is the official/registered name of your business.
    • Address (required): The address should look exactly the way you'd write it on a paper mailing envelope.
    • Phone Number (required): Be sure to include your area code with your phone number.
    • Website: This can be a maximum of 255 characters.

  5. Click Next.You'll now have the opportunity to provide the following information about your business:
    • Categories: Enter several categories to describe your business, to make it easier for others to find when they search Maps. Google will automatically suggest categories as you type. You can enter up to 5 categories for your business.
    • Hours of operation: Select your hours of operation using the dropdown menus. If would prefer not to specify your hours of operation, keep the radio button selected next to 'I prefer not to specify operating hours.'
    • Payment options: Select the checkboxes next to the payment methods that your business accepts.
    • Photos: Use the photo uploader to add a photo from your computer, or specify a URL to add a photo from the web. You can add up to 10 photos to your listing. To learn more about adding photos, check out this section of the User Guide.
    • Video: To add a video, upload it to YouTube and enter its URL. You can add up to 5 videos to your listing. For help with uploading your video to YouTube, read the article on how to upload in the YouTube Help Center.
    • Additional details: Use this section to add your own information fields to your listing. For example, parking availability, or whether your business allows pets.

  6. You can see your listing as it will appear in Maps on the right side of your screen, and new information will appear as you enter it. When it looks the way you want it to, click Submit at the bottom of the page.

  7. Choose how you would like to verify your listing and click Finish.

Once you've submitted your business information, you'll be asked to verify it before it goes live. We allow a maximum of 100 listings per account for manual verification. For more information on verifying your listing, check out this section of the User Guide.

What your listing will look like in Google Maps

Below is an example of what your listing will look like in Google Maps. You'll notice the phrase "Provided by the business owner" underneath underneath the information you submitted. This is to let your customers know that they can trust that the information they see in Google Maps has been verified by you. Some sections of a maps listing -- like 'web pages' and 'reviews' -- are not controlled by the business owner. This is information that is aggregated by Google and appears in a listing to provide enhanced content to users.

listing

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